- +252612844423
- info@sitah.edu.so
- Sat - Thurs : 09.00-17.00
Tourism and Hospitality
Overview
This course provides a comprehensive introduction to the tourism and hospitality industry, designed to equip students with foundational knowledge and practical skills. Participants will explore the industry’s structure, its economic and cultural impact, and the key roles within it. By the end of the course, students will understand industry standards and gain the confidence to pursue further specialized training or professional opportunities.
What will you learn
Tourism Principles
Understand the core principles of tourism and hospitality management
Key Sectors
Explore the key sectors of the industry, such as lodging, food service, and travel.
Customer Service
Learn the importance of customer service and professionalism in the hospitality field.
Culture
Gain insights into cultural sensitivity and its role in global tourism.
Sustainability
Develop a basic understanding of sustainability practices in the tourism and hospitality sectors.
Culture
Gain insights into cultural sensitivity and its role in global tourism.
Course Outline
Understand the history, structure, and significance of the tourism and hospitality industries. This module covers the key sectors, career opportunities, and global trends shaping the industry today.
Learn the principles of exceptional customer service, including effective communication, problem-solving, and creating memorable guest experiences. Develop the professionalism required for success in hospitality roles.
Explore the daily operations in key hospitality sectors such as hotels, restaurants, and travel agencies. Understand the roles and responsibilities of front-line staff and management.
Understand sustainable tourism and hospitality practices. This module highlights eco-friendly initiatives, reducing waste, and supporting local communities in the tourism industry.
Explore the latest trends and technological advancements in the industry, such as digital marketing, automation, and smart technologies that are revolutionizing hospitality operations.
Learn the economic impact of tourism on local and global markets. This module explains how tourism contributes to economic growth, job creation, and infrastructure development.
Department Contact
Hotline : +252612844423
- Short Courses (1-3 Months)
- Hands-on Practical Training
- Industry Site Visits
- 100% certified
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Building Skills. Creating Careers. Expanding Opportunities.
SITAH delivers hands-on hospitality training, industry certifications, and direct career pathways. We prepare professionals for success in global tourism and hospitality markets.
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Practical Training Focus
Explore a World of Opportunities in Tourism & Hospitality
Gain hands-on experience, industry insights, and expert training to build a successful career in tourism, hotel management, and hospitality services.
Industry-Focused Training
Master essential skills in hospitality management, customer service, and tourism operations with real-world, hands-on learning.
Career Pathways
Explore diverse career opportunities in hotels, resorts, airlines, event management, and travel services through our specialized programs.
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Providing quality hospitality training, career opportunities, and industry-focused education for future professionals.
- Makka Al Mukarama Road - Mogadishu
- +252612844423
- info@sitah.edu.so