The IT in Hospitality Operations course provides a comprehensive understanding of the role of information technology in the modern hospitality industry. As technology becomes more integral to enhancing guest experiences and streamlining operational efficiency, this course delves into the specific tools and systems that are reshaping hospitality management. From front-desk operations to back-office systems, participants will explore how technology such as property management systems (PMS), in-room automation, keyless entry, and customer relationship management (CRM) software can drive better guest satisfaction and operational control.