Hygiene and Safety

Maintain high standards in hygiene, workplace safety, and food handling to ensure a secure and professional hospitality environment.

Overview

Maintaining high standards of hygiene, safety, and security is critical in the hospitality and tourism industry. This course equips participants with essential knowledge and practical skills to ensure guest and employee well-being, maintain workplace hygiene, and implement safety protocols. Participants will learn global best practices, emergency response strategies, and risk management techniques to create a secure and sanitary environment in hospitality settings.

HACCP Guidelines

Understand global hygiene and food safety standards, including HACCP guidelines.

Workplace Health and Safety

Learn best practices for workplace health and safety in hospitality environments.

Emergency Response

Develop emergency response skills for fire, medical, and security situations.

Guest Safety

Gain expertise in guest safety and asset protection.

Risk Management

Implement risk management strategies to prevent hazards in hospitality settings.

Personal Hygiene

Master personal hygiene and sanitation protocols to maintain professional standards.

Understand the history, structure, and significance of the tourism and hospitality industries. This module covers the key sectors, career opportunities, and global trends shaping the industry today.

 

Learn the principles of exceptional customer service, including effective communication, problem-solving, and creating memorable guest experiences. Develop the professionalism required for success in hospitality roles.

Explore the daily operations in key hospitality sectors such as hotels, restaurants, and travel agencies. Understand the roles and responsibilities of front-line staff and management.

Understand sustainable tourism and hospitality practices. This module highlights eco-friendly initiatives, reducing waste, and supporting local communities in the tourism industry.

Explore the latest trends and technological advancements in the industry, such as digital marketing, automation, and smart technologies that are revolutionizing hospitality operations.

Learn the economic impact of tourism on local and global markets. This module explains how tourism contributes to economic growth, job creation, and infrastructure development.

Department Contact

Hotline : +252612844423

Hygiene & Workplace Safety

Master essential hygiene, sanitation, and workplace safety standards to maintain a professional and secure working environment in hospitality and domestic roles.

Health & Hygiene Protocols

Learn proper handwashing, food safety measures, and sanitation techniques for household and hospitality environments.

Personal Protective Measures

Training on proper handling of cleaning agents, protective gear usage, and best practices to prevent workplace hazards.